All orders are dispatched within 1 working day and are expected to be with you within 12-20 days.
We pay the shipping charges on all orders so you get free delivery where ever in the world you are.
A shipping confirmation will be emailed to you once your order has been dispatched as well as the tracking number. You will be able to track your order at 17 Track.
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?
Once you place your order you will receive an order confirmation email. After your order has been dispatched you will receive another email to confirm the dispatch as well as the tracking number so that you are able to keep an eye on the progress of your delivery.
Please allow 24- 72 hours for the tracking information to show on 17 Track's website.
THE TRACKING INFORMATION SHOWS MY ORDER HAS BEEN DELIVERED, BUT I HAVE NOT RECEIVED IT?
We know how important your order is! Awesome Defined provides our customers with tracked deliveries as standard. If the tracking information states that your items have been delivered but you have not received it, please check with anyone else living in your house as well as your neighbours, in case another home received it when you were out. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office if, for example, you live in student accommodation.
We will always do our best to assist you.
DO YOU SHIP INTERNATIONALLY?
We currently ship to the UK, USA and Australia. If you live in another part of the world and would like to purchase a product on our website please contact us first.
If purchasing from a country other than the UK, please note our website will take payment in pounds sterling (GBP).